Expectations & Standards
The staff at Garland Behavioral Hospital is eager to help you on your way toward successful treatment and continued mental health. We want our patients to be as invested in their progress and betterment as we are, so we have some general expectations for all our patients. Upon assessment and admission, we’ll also set some individual expectations with you, and we will help you set more personal expectations for yourself.
As a patient here, you can expect:
- To find all the program activities, services, and materials necessary to help you in your treatment.
- To be assisted by competent staff members who are understanding, knowledgeable, trained, and dedicated to the success of your treatment.
- To have some feelings of anxiety until you get comfortable with the how’s, what’s, when’s, and why’s of your treatment.
- To be treated with respect
- To retain your dignity and personal rights
- To have your privacy respected by others
- To occupy a secure, clean, and comfortable environment
- To be served nutritious, well-prepared meals
- To have our program include your family or person most concerned about your treatment
- To have the freedom to question, comment, and make suggestions at any time
- To receive our continued encouragement and assistance preparing for your discharge
PILLARS OF PATIENT SUCCESS
Ultimately, patient participation is key to successful treatment. Our programs are designed to share tools and principles to help ensure your success. We expect and hope our patients will join us in holding up these pillars of our care philosophy to promote growth and stability for every patient:
Be engaged. Want all patients to participate fully in and learn from the treatment program. Utilize all of the resources that are made available to you. Be open-minded about the information presented to you and seek a positive attitude about your treatment.
Be honest. Be willing to open up and share with others during group therapy sessions about your problems and need for treatment. You may end up revealing even more than you intend, but holding in emotions can sometimes increase the chances of relapse. This also means maintaining the confidentiality of others who share with you.
Be solutions-oriented. We encourage people to set reasonable goals and to work on reaching them. Follow the treatment plan you establish with your treatment team. If you have questions or concerns about your treatment, talk to your psychiatrist, social worker, or nurse. The staff wants to be a source of support, but we can only help if you tell us about issues.
Respect yourself and others. Be aware of your speech and behaviors to promote kindness in our environment. Everyone desires respect. We expect you will maintain control of your actions to help us maintain a therapeutic setting. Seek out staff to help resolve disagreements if someone else is not being respectful.
Get Help Today
Counselors at Garland Behavioral Hospital are available 24/7 to provide confidential, no-cost assessments for you or your family. Call (972) 487-5309 to schedule a mental health assessment, or use our online contact form to obtain additional details about our programs. In the case of a medical emergency or crisis, please dial 911 or go to the nearest emergency room.